Zhen Day Spa & Beauty
Front Desk Receptionist
San Antonio, Texas•Part-time
$13 - $17 hourly
$13 - $17 hourly
About the Job
We’re Hiring a Spa Concierge to Work the Front Desk at Zhen Day Spa & Beauty.
Location 903 E Bitters Rd #315
About Us: At Zhen Day Spa & Beauty we are dedicated to providing a serene and rejuvenating experience for our clients. Our luxurious day spa offers a range of services, from relaxing massages to invigorating facials, in a tranquil environment. We are looking for a motivated and personable Front Desk Associate to join our team and help us maintain our high standards of service.
- Do you love people and getting to know them?
- Are you a self-starter who can work well both independently and with a team?
- Do you have a strong attention to detail and impeccable follow-up skills?
- Are you looking to help people look and feel their best at a company that could be your long-term home?
If you answered YES to these questions, you could be the perfect fit for this role!
Position Overview: The Front Desk Associate is the first point of contact for our guests and plays a crucial role in creating a welcoming and professional atmosphere. You will be responsible for managing appointments, addressing client inquiries, and ensuring a smooth check-in and check-out process.
Key Responsibilities:
- Greet and assist clients in a friendly and professional manner.
- Manage appointment bookings and confirmations via phone, email, and in-person.
- Handle client check-ins and check-outs efficiently.
- Provide information about spa services, packages, and promotions.
- Address and resolve any client issues or concerns with a positive attitude.
- Maintain an organized and clean front desk area.
- Process payments and manage cash handling accurately.
- Collaborate with spa staff to ensure seamless service delivery.
Qualifications:
- High school diploma or equivalent; additional education or certification in hospitality or customer service is a plus.
- Previous experience in a customer service role, preferably in a spa or wellness environment.
- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficiency in using computer systems and software for scheduling and payment processing.
- Ability to handle sensitive information with discretion.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work in a supportive and dynamic team environment.
- Employee discounts on spa services and products.
- Ongoing training and development opportunities.
- Training provided on products, services, and technology used in our practice.
Complementary treatments on a monthly basis.
How to Apply: Interested candidates are invited to submit their resume and a brief cover letter detailing their relevant experience to email with the subject line "Front Desk Application or Call Us at 210-290-8114.
Join us at Zhen Day Spa & Beauty and be a part of a team dedicated to enhancing the well-being of our clients. We look forward to hearing from you!